Monday, May 23, 2011
AT&T accused of overcharging iPhone, iPad users for cellular data in latest lawsuit [Updated]
An MSNBC investigative report, and related lawsuit, claims that AT&T has “systematically overstated” the data usage of iPhone and iPad customers. Lawyers for the�plaintiffs, seeking�class action status, hired an independent computer firm to compare the actual amount data used by iPhone and iPad customers with the amount that AT&T bills users for. “Did you find overcharges on every single�transaction,” asked MSNBC’s Lisa Myers, speaking with the�investigating�firm’s representative. “Yes, every single one,” he responded. “Did you ever find an instance where the�discrepancy�worked to the benefit of the customer,” poses Myers as a follow-up question. “Never,” quipped the representative.�”Always an overcharge; never an undercharge.” The study alleges that AT&T overstates customer data�usage�by 7% to 14% and, in some rarer cases, by up
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